Privacy Policy

Date Effective: November, 2023

Introduction

This Privacy Policy explains how Arialief (“COMPANY,” “we,” “us,” or “our”) collects, uses, and protects your personal information when you use our website, services, or communicate with us. By accessing our website or providing your information, you consent to the practices described in this Privacy Policy.

Information We Collect

We may collect the following categories of information:

• Contact details (name, email, phone number, billing/shipping address)
• Account information (login credentials, order history)
• Payment details (processed securely by third-party providers)
• Device and usage data (IP address, browser type, cookies, analytics)
• Communications (emails, SMS messages, customer support interactions)

Use of Information

We use your information to:

• Process and deliver your orders
• Provide customer support and respond to inquiries
• Send important updates about your account, purchases, or shipments
• Offer promotional content, discounts, and reminders (with consent)
• Improve our website, products, and marketing

SMS Marketing

By opting in to receive text messages, you consent to receive recurring automated marketing messages, order updates, and other notifications from us. Message frequency may vary based on your activity and preferences. Message and data rates may apply. Your carrier is not liable for delayed or undelivered messages.

You may opt out at any time by replying STOP to any message. To get help with our SMS program, reply HELP or contact us directly at support@arialief.com.

Cookies and Tracking

We use cookies, web beacons, and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You may adjust your browser settings to refuse cookies, but some features of our website may not function properly.

Data Sharing

We do not sell your personal information. We may share your information with trusted third-party service providers who help us operate our business (such as payment processors, shipping companies, and marketing platforms). These providers are required to protect your data and use it only for the services we request.

Data Retention and Security

We retain your personal information only as long as necessary for the purposes outlined in this Privacy Policy. We implement reasonable security measures to protect your data, but no online transmission is 100% secure.

Your Rights

Depending on your jurisdiction (including GDPR and LGPD rights), you may have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Withdraw consent for marketing communications
• Restrict or object to certain processing activities
• Request data portability

To exercise these rights, please contact us at support@arialief.com.

Children’s Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected such information, we will promptly delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Date Effective.” We encourage you to review this policy periodically.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, you may contact us at:

Email: support@arialief.com